Store Policy

TERMS OF SERVICE
Welcome to our store! By using this website, you agree to comply with the following terms and conditions (the "Agreement"). INVISIBLE INDUSTRIES LLC ("Company," "we," "us") reserves the right to modify, relocate, or delete any part of the Site, including this STORE POLICY and IMPORTANT ORDER INFO, without prior notice. Any exceptions to these rules are solely at the discretion of INVISIBLE INDUSTRIES LLC. Changes are effective when we post the revised Policy and Rules on the Site. Your use of the site following such changes constitutes your acceptance of the updated Policy. Users are prohibited from engaging in any conduct that includes, but is not limited to, harassment, hate speech, fraudulent activity, or any activity that violates applicable laws and regulations. We reserve the right to terminate a user's access to our services for any violation of these Terms of Service. Termination will be communicated to the user via email or other appropriate means.

PRODUCT RELEASES
All sale information is usually shared exclusively through the mailing list first, with any social media updates following the drop.

SPECIAL REQUESTS
We do not offer the following unless expressly stated in the item description:
• Matching number sets, or specific number requests.
• Holding orders for a later shipping date.
• Doodles.
• Combining of orders.
• Address changes are not permitted after an order is placed.

PRODUCT DESCRIPTIONS
We have made efforts to display accurately the colors of products that appear on the Site; however, colors on a monitor may vary slightly from the actual product. Product sizes are estimated as closely as reasonably possible.

Screen-prints are an art form, each one bearing its own distinct charm. Slight variations and imperfections in the paper stock, especially with FOILS and nuances in ink application are common and these elements contribute to the authenticity and artisanal allure of the screen-printed pieces.

Item availability and prices of all products sold on this and any of our sites are subject to change without notice. We reserve the right to adjust or limit quantities sold. Purchase prices are final at the time of purchase.

RETURNS/REFUND POLICY
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.

Customer is responsible for carefully OPENING AND EXAMINING ALL ITEMS upon delivery. Due to the nature of our products, any claim of damage or non-receipt must be made within 2 weeks of the delivery date stated by the carrier. No Exceptions.

Order Cancellation: We reserve the right to accept, decline, refund, or cancel an order at our discretion, with or without providing a reason.

Inspection Before Packing: We carefully inspect items before shipping, but we're not responsible for any damage that occurs when you open the package or unroll the print.

Made to order/print on demand items are completely non-refundable.

Non-Refundable Fee: If we approve an order cancellation, a non-refundable restocking/cancellation fee of up to 40% of the entire order will apply at our discretion.

Refund Processing: Approved refunds may take time to process, depending on your payment method. Please check with your payment provider for processing times.

Chargebacks and Account Blocks: Initiating a chargeback or case through your payment method may lead to your account and IP address being blocked from future purchases. We reserve the right to block accounts and IPs for any reason, with or without disclosure.

PRODUCT CHECKOUT
During periods of high sales activity, it's possible that items you've added to your cart may no longer be available for purchase if they are out of stock. Placing an item in your online shopping cart does not guarantee or reserve that item for you. After verifying your payment and billing information, your order is processed, and we check our inventory to ensure we can fulfill your order. For orders with multiple items, we may choose to combine them into one shipment or ship them separately based on our judgment for safe and efficient delivery.

LOST OR STOLEN PACKAGES
We are not responsible for lost or stolen packages. If you encounter any issues with the delivery of your package, please contact the carrier us. See FAQ section for more info.

UNCLAIMED PACKAGES
Items returned to us as not claimed may be deemed non-refundable at our discretion. If a package is returned to us for a reason not due to our own fault, a new separate shipping fee may be required before any re-shipping takes place.

INTERNATIONAL ORDERS
We can't guarantee the accuracy of the tracking information from different carriers. The cost depends on your country and location. International shipping can take anywhere from 3 to 8 weeks, depending on your location. If you don't receive your order because you refused it or didn't claim it, we do not cover or refund any part of the product price, shipping cost, taxes, customs fees, or any other charges. A fee for any re-shipping would apply. We may not be able to ship to certain locations due to legal restrictions, and we reserve the right to cancel orders to these areas.

FRAUD PREVENTION and CUSTOMER INFO VERIFICATION
All purchases require an up-to-date Shop Account. We reserve the right to flag any online order for fraud prevention purposes. This may cause delays in processing. Any provided customer information is subject to verification. Verification may be requested within a certain time period or the order may be considered void, canceled, and restocked at our discretion.

CORRECTION OF ERRORS AND INACCURACIES
The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any slight errors, inaccuracies, or omissions and to change or update information at any time with or without prior notice to reflect the product more accurately (including after you have submitted your order). Please note that such errors, inaccuracies, or omissions may relate to product description, pricing, product availability, or otherwise. If you are not satisfied with the product due to a major change in the updated product information, please contact us on a per item basis.

NO TRANSFER OF RIGHTS
All content, trademarks, logos, and other intellectual property on this site are the property of INVISIBLE INDUSTRIES LLC. Absolutely no copyright or reproduction rights are conveyed through the purchase of any items, be it prints or original artwork. Unauthorized use of the art or any images on this website is rigorously prohibited and may result in legal action to the fullest extent permissible by law to protect our rights and intellectual property.

SHOPIFY PLATFORM USAGE
The shop section of our website is hosted by Shopify and operates in accordance with Shopify's policies and guidelines. You agree to adhere to Shopify's Acceptable Use Policy and any other relevant Shopify policies. Shopify and its associated logos, names, and trademarks are the property of Shopify Inc. INVISIBLE INDUSTRIES LLC is not affiliated with Shopify Inc. in any way.

THIRD PARTY LINKS
For your convenience, INVISIBLE-INDUSTRIES.com may provide links to external websites ("Linked Sites"). Please be aware that INVISIBLE-INDUSTRIES.com has no control over these Linked Sites. If you choose to visit them, you do so at your own risk, and it's your responsibility to understand their privacy policies.

INVISIBLE-INDUSTRIES.com neither endorses nor is responsible for any Linked Site, its content, or the products and services offered there. The presence of links to Linked Sites does not imply sponsorship, endorsement, affiliation, or authorization to use any trademarks, trade names, logos, or copyright symbols displayed on or accessible through these links. Likewise, it does not imply that any Linked Site is authorized to use INVISIBLE-INDUSTRIES.com's trademarks, trade names, logos, or copyright symbols.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
All submissions, including comments, suggestions, and ideas, provided to Invisible Industries LLC via this Site or email are deemed the exclusive property of Invisible Industries LLC. By submitting any Comments, you assign all worldwide copyrights and intellectual property rights to Invisible Industries LLC. This grants Invisible Industries LLC unrestricted rights for use, including commercial use, without the obligation to maintain confidentiality, provide compensation, or respond to Comments.

By submitting Comments, you also warrant that they do not infringe upon third-party rights, such as copyright, trademark, or personal privacy. Comments should not contain libelous, unlawful, abusive, or obscene content. You remain solely responsible for the content of your Comments. Your demographic and Site usage information may be used for marketing and promotional purposes in accordance with our Privacy Policy.

PRIVACY POLICY
INVISIBLE-INDUSTRIES.com ("Company," "we," "us") is concerned about online privacy issues and wants you to be familiar with how we collect, use, and disclose your Personally Identifiable Information (as defined below). This Privacy Policy (the "Policy") describes our practices in connection with Personally Identifiable Information that we collect through certain areas of our web site, including the site from which you are linking to this Policy (the "Site"). This Policy does not govern our collection of information through any web site or by any other means, other than through the Site and Store; nor does this Policy govern the collection of information by any of our affiliates or by third parties.The Company may gather two basic types of information through the site, store, and emails: "Personally Identifiable Information" (or "PII") and "Non-Personally Identifiable Information" (or "Non-PII"). Personally Identifiable Information is information that identifies you as an individual, such as your name, postal address, telephone number, and email address. Non-Personally Identifiable Information is aggregated information, demographic information, IP addresses, and any other information that does not reveal your specific identity.

Promotions
INVISIBLE-INDUSTRIES.com may operate sweepstakes, contests, and other promotions (collectively, "Promotions") through INVISIBLE-INDUSTRIES.com or outside links. We may ask you for certain PII when you enter and, if applicable, win a Promotion. We reserve the right to share this PII with third-party sponsors of such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about Company's, a sponsor's, or other third parties' use of PII about you. To the extent that the terms and conditions of such rules concerning the treatment of PII about you conflict with this Policy, the terms and conditions of such rules shall control.

Internal Business Purposes and Contact List
We may also use PII about you for our internal business purposes, such as data analysis, audits, and so forth. By entering your PII, you agree to receive occasional emails through our email newsletter but may opt out at a later date.

Security
We use reasonable organizational, technical, and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. As a result, although we strive to protect PII about you, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Site or that is stored by us. We also seek to strike a balance between the security of your data and your convenience. We do this because we believe that our customers attach value to both. As a result, we will often use a method of communication that is less secure than other, less convenient alternatives. For example, certain data you send us, including PII, may be sent to us in unencrypted form. You acknowledge and agree that any information you transmit through the Site is so transmitted at your own risk. If you are concerned that PII about you may be transmitted over the Internet in unencrypted form, please do not provide us with any PII. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem.

Opt-Out
If you would prefer not to receive marketing-related email messages from the Company, you may opt-out of receiving such messages by following the "unsubscribe" instructions in the latest such message you have received from the Company.

WAIVER
By accessing our website and engaging in any of the activities described herein, such as purchasing and utilizing our products, you affirm your consent to indemnify and absolve INVISIBLE INDUSTRIES LLC, along with its proprietors, directors, officers, staff, agents, volunteers, and any other representatives, from any claims, losses, damages, obligations, and costs (including legal fees) arising from, or related to, your use of our website, breach of these terms, or infringement of third-party rights. Moreover, you hereby relinquish, release, and discharge INVISIBLE INDUSTRIES LLC, its proprietors, directors, officers, staff, agents, volunteers, participants, and any other representatives (collectively referred to as "releasees"), on behalf of yourself, your children, parents, heirs, assigns, personal representative, and estate.

USE DISCLAIMER
This site and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that neither Invisible Industries LLC nor any of its affiliates, owners, agents, officers, directors, or employees shall be liable for any damages of any kind related to your use of the site.

FORCE MAJEURE
In the event of unforeseen circumstances or 'acts of God,' INVISIBLE INDUSTRIES LLC. is excused from performance and any resulting obligations.

CLASS ACTION WAIVER
Any dispute, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative, or private attorney general legal action. Your access and continued use of the Services signify your explicit consent to this waiver.

ARBITRATION
All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration exclusively in the State and Federal courts of the State of California in Los Angeles County, CA, or another location chosen by INVISIBLE INDUSTRIES LLC. An award of arbitration may be confirmed in a court of competent jurisdiction.

Last Updated: 05/22/24 ©MMXXIV Invisible Industries LLC. All Rights Reserved