ORDERS AND SHIPPING FAQ'S
Find the most frequently asked questions about orders and shipping below.
You'll receive a confirmation email with tracking details when your item begins its journey to you. Once it's in transit, carrier provided tracking will be the main source for all updates. Please be aware that tracking systems used by carriers may not always provide real-time information.
We kindly ask for your patience and suggest waiting a week or two before reaching out to us regarding any concerns about a potentially lost package. Your understanding is greatly appreciated!
We can certainly accept minor corrections to the address, but just keep in mind changing the entire address will likely require canceling the entire order. We're here to help, so don't hesitate to reach out if you need to update your information.
We understand the convenience, but we do not combine orders out of fairness for the ordering process. This deters orders being placed from multiple platforms during high volume sales.
We get it; during high-demand sales, items can vanish quickly. Adding an item to your cart doesn't guarantee or reserve it, so make sure to act fast and check our store policy for more details on our process.
We aim to ship orders as they come in, so we don't hold items for later shipment. We want you to enjoy your art as soon as possible!
We're an online retailer shipping from sunny California, USA. Unfortunately, in-person pick-up isn't available, but we're always here to ship your art safely to your door.
We like to keep things transparent. We don't mark orders as gifts or lower the purchase value for tax purposes, as we ensure our packages are insured for their full value.